Support


I can’t find a specific place. Can you add it to the map?

If you can't find a specific place you can suggest it to us within the goodbag app. To suggest a new shop, tap on “+” on the map screen and fill in the required information.

I can’t scan my goodcup at a place on the map that provides coffee

If you think a store should support goodcups, you can suggest a change. Open the shop in the map screen and select “Suggest changes” and then “I want to be able to scan my goodcup here”.

I can’t scan my goodbag at a place on the map

If you think a store should support goodbags, you can suggest a change. Open the shop in the map screen and select “Suggest changes” and then “I want to be able to scan my goodbag here”.

The location of a place is wrong

If the location of a place is wrong and you can’t scan your goods there, you can suggest a change. Open the shop in the map screen and select “Suggest changes” and then “Shop location is wrong”.

Can’t find what you’re looking for?

Fill out the form below. We usually respond within 2 – 3 days.

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